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Digital Product Management – Junior Associate


As a Junior Associate in Digital Product Management, you will nurture strong relationships with world-class clients and partner with them to drive innovative product development. You will also be responsible for researching, analysing and defining business and user needs; identifying options for improving business systems and processes; and bridging the needs of the business and IT through the analysis and communication of requirements.

Your Impact:

  • Understand the product vision and help bring it to life
    • Understand, analyse and capture business and user needs; define, analyse and document business and functional requirements and make sure they align with the product vision
    • Create specifications, including business process flows and data flow diagrams that reflect the scope and complexities of the requirements
    • Proactively identify cross-track dependencies ensuring that there are no gaps in coverage across all modules and any gaps are addressed within and outside the track
  • Help foster a collaborative environment
    • Collaborate with the creative and technology teams to ensure that business requirements are translated into designs that fit the technical and creative constraints
    • Help resolve issues, risks, and dependencies in conjunction with the experience, creative, data and tech teams
    • Review and provide input into other deliverables from other team members as needed
    • Support the technology and QA teams (e.g. review test cases to ensure they align with the requirements) to ensure that specifications are understood and met
    • Participate in project planning activities
  • Be a partner to our clients
    • Join design discussions and workshops to define new requirements or changes
    • Build trusting relationships with clients in order to elicit and manage requirements

Your Additional Impact:

  • Research and identify industry best practices related to business needs
  • Research, define, analyse and capture business and user needs
  • Define, analyse and document business and functional requirements
  • Document the requirements in a client-ready format and support fit gap analysis
  • Understand business processes/problems and lead discussions with developers and designers
  • Collaborate with the creative and technology team members to ensure that business requirements adhere to technical and creative constraints
  • Help resolve issues, risks and dependencies within the track and across different tracks
  • Define business and system use cases and verify that the requirements are testable
  • Trace the requirements (Traceability Matrix) and work with QA and Development teams to ensure that requirements are met
  • Facilitate working sessions to drive / define new requirements or changes
  • Serve as Note Taker and/or Stage Manager and support breakout sessions during workshops
  • Communicate requests received by the client to the project leadership and team
  • Identify risks and dependencies proactively and bring them to the team’s attention
  • Understand the roles and inter-dependencies of other team members, in particular User Experience (Information Architects, Visual Designers, Copywriters, etc.), Technology and QA
  • Understand the inter-dependencies with the technical team (integration documentation, developers, etc.)

Your Skills & Experience:

  • Able to analyse business requirements and define solutions to address complex business needs
  • Excellent communication, problem solving and analytical skills
  • Strong judgment, issues management and problem analysis techniques
  • Shows initiative, has excellent judgment, pays attention to detail and able to solve problems
  • Strong presentation, facilitation, time management, and prioritization skills
  • Comfortable with vagueness and able to form structure; proven ability to work both independently and as a part of a team
  • Flexible, collaborative and able to manage and prioritise multiple tasks to completion
  • Capable of interacting with individuals at all client organisational levels
  • Desire to work in a highly creative and collaborative multidisciplinary environment
  • Previous digital experience is not required, but a passion for all things interactive is
  • Ideal candidate will have prior internship experience in consulting, data analysis or related field
  • Education:
  • Bachelor’s degree in business administration, engineering (systems engineer), economics or related field


  • Bachelor’s degree in business administration, engineering (systems engineer), economics or related field

Benefits of Working Here:

  • Great healthcare benefits including comprehensive private healthcare covering pre-existing conditions, dental insurance, life insurance, complimentary access to Headspace app
  • Company discounts including wellbeing activities, retail discounts
  • Support and tools to be coached and mentored, and experience hands-on learning to sharpen your skills and learn from industry experts
  • 33 days holiday including bank holidays

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