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Product and Agile Management

Supply Chain Business Analyst - 1-year contract

  • Job ID: 2026-164258
  • Sindhorn Tower, 130-132 Wireless Road Bangkok 10300 Thailand
  • Part-time

Job Description

Supply Chain Business Analyst

As a Lead Business Analyst for Manufacturing Planning/Supply Chain within Pandora Manufacturing Technology COE team, you will be responsible for the business process design, fit-gap analysis as well as validating functional deliverables of the system integrator / implementation partner (SI) such as organization structure, master data, configuration, and customization choices. You will function as the connector between business needs and technology ensuring that we are always working on the things that creates value for our business. This also includes delivery of our new Digital Strategy, Crafting & Supply Strategy, and the ambition of creating the SMART factory and Data-driven manufacturing. You will work together with Production, Manufacturing Quality, Supply Chain and Finance teams to establish a new agile delivery engine to cross-functionally realize the strategic ambitions.

 

Summary

In this role, the BA will be part of the team shaping of the product domain to ensure Pandora is leveraging technology at the heart of evolving our manufacturing business and delivering growth. This is a hands-on functional role, with a high degree of collaboration to drive cultural change and raise the maturity levels of the agile delivery practices.

 

Key Responsibilities

Provide end-to-end expertise and guidance on business processes, innovations on existing business processes from functional and technical perspective

• Create features, user stories with relevant acceptance criteria, scenarios, and estimating business value and tech requirements of product backlog items

• Support Product Manager in developing and maintaining product backlog / required business capabilities including improvement opportunities.

• Engage with all stakeholders (business, technical, product owner) to make sure that there is no gap at any level, prepare Business Analysis artefacts including process maps, design flow, specifications, and wireframes

• Deliver valuable insights, from business case to blueprinting to go-live, based on previous implementation experience with the end-to-end project lifecycle

• Lead gap analysis to uncover functionality that may require further configuration or an additional solution.

• Conceptualize functional analysis and the modelling of business processes in relation to key results / targets, ensuring a cross-sectional view of the functional needs.

• Identify and initiate process efficiencies to improve existing business processes. Monitor and apply regulatory / legal changes that affect business processes and system functionality.

• Contribute to design and testing of reports, interfaces, forms, and conversions (including validation and reconciliation of data conversions)

• Coach and challenge testing strategy and execution, documentation, quality assurance and more along the way.

• Explore new applications as a subject matter expert and may be first adopter for emerging technologies.

• You will work with transformation and relentless improvement towards a more agile operating model creating faster time to market, better quality, and more efficiency.

• You will function as the mentor of more junior Business Analysts by providing guidance on both business, functional, technical, and personal development aspects

 

Qualifications

8+ years of business process improvement experience with agile mindset through applying the agile principles of business analysis to the outcomes you produce, while leveraging the agile manifesto for the work

• Experience from manufacturing, retail, fashion or FMCG preferred, as well as knowledge in any of the Manufacturing technology disciplines including Manufacturing Operations Management (MOM), Manufacturing ERP

• Experience in AX Dynamics ERP in the following areas

-- Master planning and Scheduling

-- Products information management

--Master planning

--inventory management

-- Production control

 

Key Skills

  • Business process improvement experience
  • Experience from manufacturing, retail, fashion or FMCG preferred
  • Knowledge in Manufacturing technology disciplines
  • AX Dynamics ERP

 

Must have Skills

Must have strong proficiency in ‘Business analysis planning and monitoring’, ‘Elicitation and collaboration’ and ‘Requirements lifecycle management’.

• Expert in Strategy analysis, Requirements analysis and design definition’ and Solution evaluation

• Must have excellent communication skills, Analytical thinking and problem-solving skills

• Client-facing skills, including the ability to analyse complex problems, influence and negotiate with customers.

• Independent, initiative-taking, and structured. Ability to ensure progress and commitment to deadlines.

• Ability to create and clearly communicate the product vision and backlog to both stakeholders and team members.

• Understand technology platforms, trends and can activate technical expertise in the organization.

• Understanding of agile methods and processes, and capability of supporting agile project teams by providing advice and guidance on opportunities, impact, and risks, taking account of technical and architectural debt

• Business acumen and politically astute, ability to act with diplomacy and sensitivity to cultural diversity.

 

Good to Have Skills

Professional Business Analysis certification (e.g., CBAP) and / or SAP certification would be an advantage

 

Others

  • Hybrid Work - 4 days a week, work from the office
  • Office Location - Gemopolis Industrial, Prawet, Bangkok
  • Contract - 1 year
  • Should be fluent in Thai and English
  • Number of Interviews- 2

Additional Information

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at  hiring@publicis.sapient.com

Company Description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

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As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@publicissapient.com or you may call us at +1-617-621-0200.

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