GTM Technical Solutions Director, Salesforce

As a Salesforce GTM Technical Solutions Director, you will lead the technical pre-sales function in North America, partnering closely with Business Development, industry sales, and delivery teams to shape compelling, commercially viable solutions for clients.

• Lead the end-to-end technical pre-sales process across priority deal types, including scoping, estimation, and solution proposal development
• Partner directly with customers to understand business goals, shape solution strategy, and build confidence through engaging, influential interactions
• Design innovative, practical Salesforce-based solutions that align client needs with delivery capabilities
• Collaborate with specialist teams to create differentiated solution plays, demos, and reusable accelerators
• Serve as a trusted technical counterpart to sales, helping improve win rates, reduce cycle time, and protect delivery margins
• Represent the Salesforce practice as a thought leader with clients, Salesforce counterparts, and the broader ecosystem
• Contribute to GTM strategy, value propositions, and innovation initiatives across the practice

Measures of Success:

• Improved win rate and reduced pursuit cost across engaged deal types.
• Measurable reduction in estimate variance and scope-related change orders.
• Adoption of solution packages across priority project types.
• Trusted advisor status with BD and delivery leadership.

Here’s what your first 100 days would look like:

• Build relationships with key stakeholders such as Salesforce Practice Business development, Industry sales team, Product and Engineering team and counterparts at Salesforce.
• Understand the PS structure and business and operating model.
• Get up to date on Value Propositions and current initiatives in place.
• Identify Gaps and need for new value propositions and POVs for the practice from a GTM perspective.
• Get to know the team and develop/agree on the presales operating model.
• Start to lead customer-facing scoping and estimation for priority pursuits
• Begin to Develop and refine AI-enabled solution packages
• Author proposals and client-facing deliverables
• Advise on staffing models and delivery feasibility
• Start working on existing and new opportunities as a dynamic technical counterpart to the Sales team and a trusted presence with customers.
• Define a strategy and innovative roadmap for GTM propositions and client-centric solution plays.
• Be curious and suggest ideas around driving business focused on the latest and greatest in the Salesforce eco system. (Headless 360, AgentForce, Data Cloud)
• Take accountability and initiative for driving technical GTM value propositions which can directly attribute to revenue growth for the practice.
• Our Salesforce practice values teamwork, quality, innovation, and customer success. Our team is composed of people who are passionate about Salesforce, delivering on-time, exceeding expectations, and ensuring success for our clients. We are looking for those who share our passion and the desire to work with the best and brightest. Come build with us!

Your Skills and Qualifications:

• 8+ years in professional services, consulting, or solution architecture. Proven track record leading technical scoping and estimation for complex engagements. Experience building or operationalizing reusable delivery frameworks. Strong commercial acumen with a consultative, client-facing presence.
• Salesforce cloud platform experience related to one or more of the following: Salesforce Platform, Sales & Service Cloud, Experience Cloud, Commerce/Marketing cloud, MuleSoft, Data Cloud, AgentForce.
• Customer-facing presales experience in either a presales, solution consulting, or delivery capacity, with the ability to engage clients confidently and influence solution direction.
• Demonstrated capability to thrive in a fast-paced, ever-evolving sales environment.
• Strong verbal, written, presentation, and interpersonal communication skills in both remote and onsite settings, with a dynamic and engaging client presence.
• Proven time management & prioritization skills in a dynamic sales environment.
• Strong stakeholder management skills (up to c-suite level) with the ability to influence decisions and build credibility with senior client and internal leaders.
• Coordinate and lead the entire solution cycle through close collaboration with other high performing teams.
• Analytical and curious approach to product development and learning.
• Proactive and effective approach to asking questions to solve problems.
• Consulting or professional services experience implementing or at least configuring a top cloud platform is desirable.
• Cloud platform administrator or technical experience beyond end-user experiences (preferably in Salesforce and/or other key cloud platforms) is desirable.

Role Level:  Director

Pay Range:  $220,000 - 260,000 Base + variable bonus plan

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@publicis.sapient.com

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.