Product Owner / Business Analyst- Specialist- Public Sector

We are looking for a Product Owner / Business Analyst to support complex public sector initiatives, working at the intersection of business and IT. The role focuses on driving scope clarity, stakeholder alignment and delivery readiness across multi-system environments.

Responsibilities:

• Own a defined product or product area and ensure clear functional ownership across the IT delivery lifecycle
• Translate approved business needs into implementable functional scope, epics, user stories, and acceptance criteria
• Maintain, prioritize, and continuously refine the backlog for the owned area
• Contribute to roadmap planning and support incremental delivery of value
• Balance new features, maintenance, bug fixing, support-driven improvements, and documentation needs within the owned area
• Work closely with business stakeholders, architects, developers, QA, UX, and other Product Owners to ensure alignment
• Identify, assess, coordinate, and track cross-area dependencies, risks, and impacts
• Contribute feasibility, dependency, and delivery impact input together with technical and design teams
• Support solution shaping and functional clarification during elaboration and delivery
• Support development, testing, UAT, exploratory testing, regression validation, and release readiness from a functional perspective
• Own follow-up on defects, recurring issues, maintenance topics, and support-driven improvements within the assigned area
• Ensure that product requirements and acceptance criteria consider security, privacy, compliance, accessibility, and operational needs
• Maintain understanding of the current-state product behavior, including known limitations, legacy behaviors, and open issues
• Ensure documentation exists and is maintained for both current-state and newly delivered functionality
• Monitor product performance, quality signals, support trends, and user feedback after release
• Define, monitor, and interpret KPIs for the owned product area
• Use product, usage, operational, and support data to support prioritization, validation, and continuous improvement decisions
• Support post-release analysis and measure whether delivered changes achieve the expected outcomes
• Translate KPIs, dashboards, and product data into clear product actions and recommendations
• Help ensure that usability, accessibility, reliability, and operational effectiveness are appropriately reflected in backlog and release decisions
• Proactively identify issues, gaps, risks, and improvement opportunities in the owned area
• Generate and submit ideas to the Idea Lab / idea pipeline based on product knowledge, support trends, usage patterns, quality issues, and delivery learnings
• Prepare clear product materials, status updates, and decision inputs for governance forums and senior stakeholders

Key Requirements:

• Proven experience as a Product Owner, Business Analyst, or in a similar role in complex IT environments
• Strong experience managing and prioritizing product backlogs and translating business needs into actionable requirements
• Experience defining epics, user stories, and acceptance criteria, and supporting incremental delivery in Agile or hybrid environments
• Proven experience facilitating workshops, requirement-gathering sessions, and stakeholder alignment across business and IT teams
• Strong experience in business analysis, process mapping, and requirements definition
• Proven ability to work effectively with multiple stakeholder groups, including business, IT, governance, and operational teams
• Good understanding of complex system landscapes, integrations, and cross-team dependencies
• Experience working in large-scale enterprise platforms, multi-user information systems, or transformation programmes
• Experience in public sector, regulated, policy-driven, or compliance-sensitive environments is a strong asset
• Ability to consider security, privacy, compliance, operational, and support considerations in product decisions
• Experience preparing decision material, reporting, and presentations for senior management or governance bodies
• Strong analytical, structuring, communication, and stakeholder management skills
• Experience working with KPIs, dashboards, and product data to monitor performance, identify issues, and drive product decisions
• Ability to interpret product, usage, operational, and support data and translate insights into actions
• Experience defining and tracking KPIs for digital products or product areas
• Ability to work with both business-facing product topics and operational/platform health topics
• Experience supporting UAT, defect triage, backlog hygiene, maintenance follow-up, and post-release improvements
• Good understanding of APIs, integrations, and cross-system data flows from a functional product perspective
• Ability to work with technical teams on integration-related requirements and dependency impacts
• Familiarity with platforms such as Drupal-based ecosystems is an asset
• Experience with Agile tooling such as JIRA, Confluence, and similar collaboration/documentation tools
• Product Owner / Agile certification such as CSPO, PSPO, SAFe PO/PM, or equivalent is required
• Additional certifications such as ITIL, security, or data protection are considered an asset
• Excellent command of English

Besides an exciting job in a tremendous team, here s what you can expect:

• A fast-paced tech environment
• Continuous growth & learning
• Open feedback culture
• Room for own initiative & ideas
• Transparency about results & strategy
• Recognition & reward for hard work
• Working with a flexible schedule 
• Medical subscription
• Meal tickets
• Extra vacation days - starting with 25 vacation days
• Many others perks 

Tremend is the newest global software engineering hub for Publicis Sapient. For over 20 years, the company has been infusing its advanced technical expertise into complex and innovative solutions that meet today s digital transformation needs and pave the way for a better and smarter future. By joining forces with Publicis Sapient we re accelerating the impact, providing a good mix of talented engineers, technology, continuous improvement, innovation, and R&D. Here, you ll have the opportunity to unleash your potential, powering up advanced software solutions for some of the world s most iconic brands. Embrace your passion for technology, creativity, and continuous improvement, and join us in making a difference through engineering.