Senior Manager/Director Software Engineering - Travel & Hospitality

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Job Description

We are looking for a Senior Manager / Director Technology to lead initiatives across large‑scale data platforms and mission‑critical applications for a global Travel & Hospitality enterprise.

This role sits at the intersection of deep technical expertise, architectural ownership, delivery leadership, and client engagement.

You will lead and rotate across multiple programs, owning solution design, architectural direction, technical execution, and executive‑level communication. While the role is strategic and client‑facing, it requires maintaining current technical judgment and the ability to engage directly when needed, particularly in architecture, production issues, and complex system‑level decisions.

You are expected to act as a senior technical authority—someone others escalate to for architectural direction, production risk, and critical trade‑offs.

Qualifications

Skills and Experience

Senior‑level background in Software Engineering, with strong prior hands‑on experience in Java and/or Scala Python.
Proven experience designing, evolving, and governing microservices architectures and large‑scale distributed systems.
Experience working with real‑time data platforms, streaming systems, and event‑driven architectures.
Strong understanding of cloud‑native architectures, with hands‑on or decision‑level experience on AWS.
Demonstrated ability to debug, profile, and troubleshoot complex production systems, even when not hands‑on day‑to‑day.
Exceptional communication skills, with the ability to engage both deeply technical teams and non‑technical executive stakeholders.

Industry Experience

Experience in one or more of the following domains is strongly preferred:

Travel & Hospitality
Loyalty Programs
Customer Engagement Platforms
Retail or large‑scale consumer digital platforms

Experience operating enterprise‑scale platforms serving large customer bases and handling peak traffic patterns is highly valued.

Leadership Expectations

Operates with a high degree of autonomy and minimal oversight.
Fully accountable for initiatives from inception through execution and measurable business impact.
Leads through technical credibility, sound judgment, and delivery ownership.
Serves as a trusted technical and strategic advisor to senior client stakeholders, particularly in complex or high‑pressure situations.
Balances strategic thinking with the ability to engage deeply in technical and production realities when required.

Contract modality: This position is open either for a Permanent or a Contractor modality in Colombia, Costa Rica, Mexico, Brazil, Peru and Argentina.

Additional Information

Why Publicis Sapient

Work on enterprise‑scale data platforms for some of the world’s most recognized brands
Influence critical performance decisions that directly impact reliability, scalability, and business outcomes
Combine hands‑on technical leadership with client‑facing strategic impact
Be part of a culture that values engineering excellence, ownership, and continuous improvement
An inclusive workplace that promotes diversity and collaboration.
Access to ongoing learning and development opportunities.
Competitive compensation and benefits package.
Flexibility to support work-life balance.
Comprehensive health benefits for you and your family.
Generous paid leave and holidays.
Wellness program and employee assistance.

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@publicis.sapient.com

Company Description

At Publicis Sapient, we help the world’s leading organizations transform through technology, data, and AI. We partner with global enterprises to build digital platforms and products that operate at scale, under real business pressure, and with measurable impact.