Manager Agile Program Management

We are supporting a client in identifying an experienced Agile Program Manager who will play a dual role: driving Agile delivery across complex initiatives while coaching and supporting an existing client‑side Program Manager.

This role is ideal for a seasoned Agile leader with strong Retail industry experience, excellent communication skills, and a consultative mindset. You will operate in a client‑facing environment, partnering closely with senior stakeholders to ensure the successful execution of digital transformation programs while elevating Agile maturity and delivery standards.

Your Impact

• Lead Agile project management efforts, ensuring alignment with business objectives and client expectations.
• Implement and scale Agile methodologies (Scrum, Kanban, SAFe, LeSS) to improve project execution and delivery.
• Facilitate Agile ceremonies, including sprint planning, daily stand-ups, retrospectives, and PI planning.
• Collaborate with product owners, engineering teams, and business stakeholders to define and prioritize backlogs.
• Identify and mitigate risks, dependencies, and impediments to ensure smooth project execution.
• Drive continuous improvement initiatives, leveraging Agile metrics and feedback loops.
• Establish and track key performance indicators (KPIs) to measure Agile maturity and project success.
• Coach and mentor teams on Agile best practices, fostering a high-performing and collaborative environment.
• Work with senior leadership to align Agile transformation strategies with organizational goals.
• Ensure transparency and effective communication across all levels of the organization.

Skills & Experience

• 9+ years of experience in Agile project management, Agile coaching, or Agile transformation.
• Demonstrated experience coaching or mentoring Program Managers, Scrum Masters, or Agile teams.
• Strong expertise in Agile frameworks, including Scrum, Kanban, SAFe, LeSS, and Disciplined Agile.
• Proven track record managing complex digital transformation initiatives, ideally within Retail or Consumer‑focused organization
• Experience working in client‑facing or consulting environments, navigating multiple stakeholders and competing priorities.
• Hands-on experience with Agile tools such as Jira, Confluence, Rally, or Azure DevOps.
• Strong leadership, facilitation, and stakeholder management skills, with the ability to influence without authority.
• Excellent problem-solving, analytical, and decision-making skills.
• Experience in coaching and mentoring Agile teams to improve delivery efficiency.
• Ability to manage multiple priorities and adapt to changing business needs.
• Strong understanding of Lean-Agile principles and DevOps practices.
• Certifications such as Certified Scrum Master (CSM), SAFe Agilist (SA), PMI-ACP, or ICP-ACC are a plus.

Set Yourself Apart With

• Agile certifications such as Certified Scrum Master (CSM), SAFe Agilist (SA), PMI‑ACP, ICP‑ACC, or similar.
• Experience leading enterprise‑scale Agile transformations.
• Knowledge of Agile budgeting, governance, and portfolio management.
• Background in change management and organizational agility.
• Prior experience supporting or transforming Retail, eCommerce, or omnichannel platforms.

• An inclusive workplace that promotes diversity and collaboration.
• Access to ongoing learning and development opportunities.
• Competitive compensation and benefits package.
• Flexibility to support work-life balance.
• Comprehensive health benefits for you and your family.
• Generous paid leave and holidays.
• Wellness program and employee assistance.

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@publicis.sapient.com

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.