PS| Junior Associate CRM Strategist

We are looking for a Junior Strategist with 1–2 years of experience in consulting, communication, marketing, or innovation. The role sits within our CRM practice and requires an omnichannel mindset, working across touchpoints and in close collaboration with multidisciplinary teams to design integrated, data-informed communication strategies. 

Responsibilities 

• Support the development of CRM and omnichannel communication strategies across the customer journey. 

• Work closely with experts in digital, media, search, and social to ensure consistency and integration of plans. 

• Contribute to the day-to-day strategic management of clients, collaborating in cross-team environments. 

• Analyze performance data, extract actionable insights, and translate them into recommendations to support decision making and continuous optimization of strategies. 

• Prepare strategic materials, presentations, and documentation for both internal and client meetings. 

• Take part, when required, in the preparation of pitches and new business proposals, supporting research and insight generation. 

• Build confidence in client-facing interactions and progressively increase autonomy in managing tasks and deliverables. 

Requirements 

• 1–2 years of experience in a consulting, marketing, communication, or innovation role. 

• Proactive, curious, and willing to learn in a fast-paced and international environment. 

• Strong team player, comfortable collaborating across functions while maintaining ownership of assigned activities. 

• Interest in CRM and customer engagement, with a broad omnichannel perspective. 

• Ability to read and interpret data and transform it into clear strategic implications. 

• Good presentation and storytelling skills. 

• Professional proficiency in English and Italian.

• An inclusive workplace that promotes diversity and collaboration.
• Access to ongoing learning and development opportunities.
• Competitive compensation and benefits package.
• Flexibility to support work-life balance.
• Comprehensive health benefits for you and your family.
• Generous paid leave and holidays.
• Wellness program and employee assistance.

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@publicis.sapient.com

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Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.