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Communications Manager, Global Internal Communications

  • Job ID: 2025-125504
  • 40 Water Street Boston Massachusetts 02109 United States
  • Full-time

Job Description

We’re looking for a Communications Manager to join our Global Internal Communications team. This is a hands-on role with global scope — focused on creating great content, enabling stakeholders, and building communities for our 20,000+ person around the world.

 

You’ll bring energy, creativity, and a deep understanding of internal communications to help us strengthen engagement, improve the quality of communications across the business, and amplify key messages worldwide.

 

This is not just about creating content — it’s about creating connections.

 

The Three Core Aspects of the Role

  • Content Creator – Craft clear, engaging content across channels and campaigns, simplifying complex topics for a global audience.
  • Stakeholder Enabler – Build trusted relationships and equip leaders and teams to deliver stronger, self-served communications.
  • Community Builder – Grow networks of champions and ambassadors to amplify messages and create genuine two-way dialogue.

 

What You’ll Do

  • Create compelling content across all internal comms channels and campaigns.
  • Enable and upskill stakeholders by building strong relationships with leaders and communities, helping them self-serve and communicate effectively.
  • Develop a cascade network of champions and influencers to amplify key campaigns and messages across the company.
  • Listen, learn, and adapt by using feedback and insights from stakeholders to continuously improve our approach.
  • Contribute to internal channels and programs including People Manager resources, Comms Champions, and the Influencers program.
  • Support major initiatives such as global town halls and high-priority campaigns — shaping agendas, refining content, and collaborating with leaders.
  • Take on ad hoc projects as part of a small, fast-moving team.

Qualifications

What We’re Looking For

  • Experienced internal communicator with 5+ years in internal communications (tech or consulting a plus).
  • Exceptional writer and sharp editor who can translate executive vision into messaging and stories that land. Write with clarity, purpose and keen sense of audience and tone.
  • Proven ability to work closely with senior leaders, exercising strong judgment, discretion, and a solutions-first mindset.
  • Proven experience in stakeholder management and community building.
  • Strong grasp of IC theory and best practice, with a track record of running campaigns that deliver impact.
  • Able to juggle multiple projects, adapt to change, and collaborate across functions and time zones.
  • A team player who thrives in fast-paced, high-growth environments and believes great internal comms builds culture, clarity, and connection.
  • You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.
  • Bonus: Degree or professional qualification in communications, PR, or related field.

What Success Looks Like

  • Higher engagement and visibility of internal communications.
  • Stronger cascade networks with empowered stakeholders acting as comms ambassadors.
  • Reduced comms bottlenecks, with more teams equipped to self-serve effectively.
  • Positive feedback from employees, leaders, and peers on clarity, reach, and impact of communications.

Additional Information

Pay Range: $110,000-130,000

 

The range shown represents a grouping of relevant ranges currently in use at Publicis Sapient. Actual range for this position may differ, depending on location and specific skillset required for the work. Working at Publicis Sapient also includes:

  • An inclusive workplace that promotes diversity and collaboration.
  • Access to ongoing learning and development opportunities.
  • Flexibility to support work-life balance.
  • Comprehensive health benefits for you and your family.
  • Generous paid leave and holidays.
  • Wellness program and employee assistance.

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@publicis.sapient.com

Company Description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

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As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@publicissapient.com or you may call us at +1-617-621-0200.

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