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Product and Agile Management

Associate Director Product Management

  • Job ID: 2025-121516
  • Torre Universal Sabana Sur Este Ave. 12 San Jose 10102 Costa Rica
  • Others

Job Description

Associate Director Product Management

We are seeking a Product Manager with strong retail and POS expertise to join our LATAM team. This individual will play a pivotal role in driving a point-of-sale transformation program for one of the region’s largest retailers. You will collaborate closely with client stakeholders, Publicis Sapient product team, engineers, and designers to define, prioritize, and deliver solutions that modernize the POS

This role requires someone who can work across geographies, conduct deep requirements discovery, and create clarity in complex environments. You will be hands-on in the assessment phase, shaping the scope, building a backlog, and ensuring feature readiness throughout execution.

Your Impact

  • Partner with client and internal teams to assess current POS challenges, conduct requirement archaeology, and define scope gaps and priorities
  • Own and manage the product backlog, translating requirements into epics, features, and user stories with clear acceptance criteria.
  • Collaborate with Product Owners to refine and prioritize stories, ensuring sprint readiness and alignment to business objectives.
  • Participate in end-to-end delivery from discovery through release, ensuring feature readiness and smooth execution.
  • Work closely with design, engineering, QA, and business stakeholders to align priorities, unblock issues, and deliver valu.e
  • Balance competing requirements, business value, and technical feasibility to shape the roadmap
  • Act as a bridge across geographies, ensuring consistent communication, stakeholder alignment, and measurable outcomes
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Qualifications

Skills & Experience

  • 5+ years of Product Management experience in retail
  • Strong foundation in product management best practices (roadmaps, OKRs, backlog management, discovery techniques).
  • Experience working with POS systems and retail operations.
  • Proven ability to work in large, complex organizations and navigate multiple stakeholder groups.
  • Strong analytical and problem-solving skills, with the ability to conduct in-depth analyses of requirements.
  • Experience in defining and prioritizing scope in multi-phase programs.
  • Demonstrated success leading end-to-end product delivery (from discovery to launch).
  • Excellent communication and facilitation skills across business and technical teams.
  • Bilingual (Spanish and English) with ability to work seamlessly across LATAM and global teams.

Preferred Skills

  • Knowledge of omnichannel retail strategies (store, e-commerce, app, marketplace).
  • Exposure to digital transformation programs and working with consultancy-style environments.
  • Familiarity with Agile methodologies (SAFE, Scrum, Kanban).

Additional Information

  • An inclusive workplace that promotes diversity and collaboration.
  • Access to ongoing learning and development opportunities.
  • Competitive compensation and benefits package.
  • Flexibility to support work-life balance.
  • Comprehensive health benefits for you and your family.
  • Generous paid leave and holidays.
  • Wellness program and employee assistance.

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@publicis.sapient.com

Company Description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

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As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@publicissapient.com or you may call us at +1-617-621-0200.

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