Delivery Director

As the Agile Delivery Director, you ensure the successful implementation and delivery of value for transformative end-to-end Agile client engagements. You will lead program or portfolio level processes and execution while focusing on continuous improvement and optimising the productivity of the team. You will manage globally distributed teams to deliver successful software outputs and meaningful business outcomes for clients while influencing change and effectively communicating with all levels of the organisation. 

Your Impact:

• Lead delivery of Agile engagements across different programs according to the product landscape to deliver best in class outcomes for clients
• Ensure program or portfolio success by defining the most suitable method for the engagement delivery
• Guide the team on product engineering and ensure evidence-based continuous improvement of value, flow, and quality-focused on delivering value to end-customers early and often
• Help clients plan, evolve, and formulate a customer-focused digital business transformation (DBT) strategy; seed, estimate, and facilitate budget planning for value-based DBT engagements
• Track and evaluate the delivery metrics of the product teams within the engagement and drive continuous improvement to improve flow, quality, and value realization
• Partner with clients to achieve their business transformation outcomes by guiding internal leaders and external senior stakeholders on agile methods, engineering transformation, digital strategy, computational design, service design, DPI, innovation frameworks, and other digital business transformation methods and approaches
• Create a positive team environment where autonomy, mastery, and purpose are at the fore by promoting coaching, individual development, and high-performance standards
• Drive a culture of value-based delivery and self-organization, and empowerment that will maximize the value of client business outcomes created by the team
• Contribute to the development of the Agile Project Management Domain and community through training/mentoring others, knowledge sharing, and leveraging of best practices
• Articulate engagement commercial metrics including client outcomes, leakage, burn rate, revenue & margins, etc. to support account health and drive account level planning within the industry vertical
• Lead writing and proposal sales efforts; sell Publicis Sapient value proposition

Your Skills & Experience:

• Experience with a distributed delivery model, leading diverse teams, and collaborating in a multi-cultural environment
• IT experience in leading high performing teams in Agile/Scrum/SAFe constructs in consulting environment
• Strategic and forward-thinking with a deep understanding of and thought leadership in technology, project-delivery, and one or more industry verticals
• Demonstrated experience navigating a large organization, showcasing the ability to influence with storytelling and data
• Comfortable presenting to C-level executives as well as senior business and technology leaders
• Knowledge of client context and client engagement guidelines including organizational sensitivities to consistently look for new solutions
• Demonstrated ability in defining, evolving and executing Agile maturity assessments; deep exposure to various frameworks on engineering/agile maturity frameworks
• Knowledge of best practices in design thinking/user-centered design (e.g., user research, hypothesis-driven development, prototyping, and usability testing)
• Strong conflict resolution skills
• Effective leadership, analytical skills, and negotiation skills

Set Yourself Apart With:

• Fostering innovation and creative problem solving backed by a strategic fact-base
• A passion for creating unprecedented customer experiences and innovative digital businesses
• Experience in creating high-performance delivery organizations
• Published thought leadership that pushes an industry leading POV on industry sector, technology, delivery, or organizational evolution
• Deep experience in one or more of our industry vertical

Publicis Sapient is a world leading digital transformation partner that helps established organisations rethink and transform the way they work and serve their customers.

Through our 20,000+ people in 53 offices around the globe, we fuse strategy, customer experience, and technology to solve cutting edge problems in “The Brave Pursuit Of Next”.