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Technology and Engineering

Manager Data Analytics and Insight

  • Job ID: 2025-93243
  • via Bernina 32 Milan 20159 Italy
  • Full-time

Job Description

#LI-VO1 

Qualifications

Required Qualifications: 

  • 5+ years of relevant experience in CRM data management and strategy, preferably within the automotive sector or durable goods. 
  • Proven experience working with Salesforce or similar CRM platforms. 
  • Demonstrated ability to manage and lead data-focused teams in a collaborative, fast-paced environment. 
  • Strong analytical skills, with the ability to translate complex data into actionable insights. 
  • Excellent communication and interpersonal skills, with the ability to interface effectively with C-level executives and other senior stakeholders. 
  • Solid understanding of workload management, prioritization, and crisis escalation processes. 
  • A results-driven mindset with a strategic vision for CRM data initiatives. 
  • Basic level of Italian (good conversational skills) is mandatory for this position.

 

Preferred Qualifications: 

  • Experience in consulting or agency environments. 
  • Familiarity with automotive-specific CRM workflows and customer engagement strategies. 
  • Proficiency in tools such as: Python, R, Tableau, Power BI, or similar analytics platforms 
  • Certifications in Salesforce (e.g., Salesforce Administrator, Advanced Administrator, or Data Architect). 

Company Description

Publicis Sapient is a digital business transformation company. We partner with global organizations to help them create and sustain competitive advantage in a world that is increasingly digital. We operate through our expert SPEED capabilities: Strategy and Consulting, Product, Experience, Engineering and Data, which combined with our culture of curiosity and deep industry knowledge, enables us to deliver meaningful impact to our clients’ businesses through reimagining the products and experiences their customers truly value. Our agile, data-driven approach equips our clients’ businesses for change, making digital the core of how they think and what they do. Publicis Sapient is the digital business transformation hub of Publicis Groupe with 20,000 people and over 50 offices worldwide. For more information, visit www.publicissapient.com.

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