Manager Agile Program Management - Project Management

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Job Description

Lead the overall delivery setup and execution, people and financials management for the assigned software services projects/ program work streams in order to realize defined business outcomes with mid-sized, globally distributed teams
Partner with Agile leads, other delivery leads, clients, and other internal/ external stakeholders to drive effective adoption of best practices, deployment of processes, methodologies, and tools, execution of ceremonies and drive continuous improvement on delivery engagements
Contribute to pre-sales and works with the legal and operations teams to ensure compliance
Manage relationships & status reporting within the organization, with clients & applicable third parties
Manage internal and external dependencies for the project or program
People management responsibilities for team members, track leads, scrum masters, and product owners
Participate in Delivery Management and (or) Agile communities
The Scrum Master is trained in practicing Scrum and helps a team adopt Scrum in order to deliver quality releases quickly to market
Expertise with various Agile Methodologies –Scrum, Scrum with XP, Kanban, Scrum ban, etc.
Expertise with various Agile Tools - Jira, Xplanner, Confluence, RTC, TFS, Rally, etc. and ensuring adoption in a consistent manner.
Act as a servant leader and shield the team from external interference and distractions to keep it in the group flow
Create self-organizing teams, build consensus, and resolve conflict
Responsible for the team to follow processes, establish and actively facilitate the cadence of all scrum ceremonies, and remove team impediments or escalate as per defined SLAs
Ability to partner with the product owner and manage backlog - backlog prioritization, backlog grooming, ready groomed stories for next 3 iterations
Responsible for Definition of Done, Definition of Ready, Sprint Dashboard, Burn down Charts, QA Metrics (Quality/Technical Debt; Cycle Time/Lead Time), Story Quality Metrics, Escalation Plan, Sprint Start and Closure activities, Team working Agreement, push for Automation, Story Estimation techniques (like planning poker), etc.
Ability to manage and increase team velocity, measure efficiency at the team and individual level
Articulate the overall project risk and risk mitigation plan and make it transparent to the relevant stakeholders
Good to have a functional understanding of the project and the business value being delivered
Keeps scrum artifacts updated and visible
Knowledge of engineering best practices (XP, Refactoring, Clean code patterns, CI/CD – DevOps, TDD/BDD/DDD, Trunk based development)

Qualifications

Over 3 years of experience as the lead project manager for full lifecycle delivery of mid-sized (>6 months in schedule and >600 person days in effort) software services projects or programs with globally distributed teams
Strong “hands-on” project management experience from inception to closure phases
Experience with 2 or more engagements as a lead (scrum master, product owner, Kanban lead, etc.) on delivery or consulting projects/ programs based on Scrum/ Kanban framework
Experience of delivering one or more fixed-time, fixed price or SLA based managed services engagements
Over 2 years of lead experience in a direct client facing role (preferably in the US or UK) as part of a consulting/ services organization
Knowledge of 2 or more effort and cost estimation methodologies/ frameworks
Direct people management responsibilities for 5 or more people (including track leads/ other leads) and indirect responsibility/ span of 15 or more people as part of a cross functional team comprising of business analysts. Creative designers, developers, testers and other support functions
Strong commercial acumen i.e. understanding of pricing models, delivery P&L, budgeting, etc. Basic level understanding of contracts
Industry experience on Retail, Financial Services, Energy & commodities, Travel & Hospitality, Automotive, Consumer products is preferred.

Additional Information

Nice to have Experience & Credentials

Diverse experience across more than one service offering such as application development and maintenance, application/ product support, systems integration, product engineering, package implementation, project management consulting, etc.
Practitioner experience as an Agile Coach
Delivery experience with scaled agile engagements
Certifications: SAFe or other scaled agile related certifications

Additional Information

Gender-Neutral Policy
18 paid holidays throughout the year.
Generous parental leave and new parent transition program
Flexible work arrangements
Employee Assistance Programs to help you in wellness and well being

Company Description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers.We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity.United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across truly value.